Privacy Policy

---

 Last update: May 20, 2022  Catalani, LLC. (“us”, “we”, or “our”) operates https://www.catalaniagency.com and or https://www.catalanilocations.com  (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.  We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 

INFORMATION COLLECTION AND USE 

(a) Contact Information While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address (“Personal Information”).  

(b) Account Information  Paid-For Products and/or Services: Some information is necessary for us to create a user account for our paid-for services. This may include your name, email address, password, mailing address, and/or phone number. Non-Paid Products and/or Services: Non-paid products and/or services may require collection of your name, email address and in some cases a password and/or mailing address.

 (c) Payments and Related Information  Some of our products or services require payment. Some payments and transactions are collected and processed by third party credit card processors including, but not limited to, PayPal or Stripe. All records of these transactions are stored by these third party credit card processor(s).  Note: We do not store or have access to any of your credit card data or other personal payment information, unless otherwise provided by you.   Should you choose to change your payment/credit card information, the changes are processed by the Third Party processor(s) mentioned above. We do not process these changes.  Third-party payment processors will retain your information as per their own privacy policies and terms.  

(d) General Communication Data  We will collect your user data whether that be through any contact form(s) on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We will process this data for the purposes of communicating with you, for record keeping and to attend to necessary business matters or government or legal requests.  

We may use your personal data to do the following: 

 (a) Provide and Manage Our Services Or Deliver Products to You  We may use the information we collect so we can deliver and honor any service contract(s) with you. This includes delivering the service and providing customer service and support to you. This may include contacting you via your contact information that you have provided to us.  We will also use this information to collect and recover any debts owed to us.  We will also use this information to keep up to date business records when necessary for good business practice or by law.  

(b) Tell You About Products and Services  We may use your contact and or user information to deliver relevant content and advertisements to you.  Under the lawful grounds of legitimate business interests:  If you opt-in for our free reports and/or services, we will send you marketing messages about paid-for products and services. We may also send you messages about non-paid for services and other programs you are able to participate in. You can withdraw your consent for us to send you marketing materials by clicking the unsubscribe links that are accessible in all email communication(s) we send to you. 

(c) Personalize Service For You, Show You Relevant Data and Tell You About Products or Services  From time to time you may receive communications from us and/or personalized product or content suggestions based on your interaction with our website, products and or services.  

(d) Develop New Services and Products  Your usage data may be used in collection with data from others to improve and develop our services. If this were to happen, all user data is aggregated with other user data. In this situation no private personal information is used.  

(e) Improve Our Services  Your user data, combined with the data of other users, may be used to troubleshoot and protect against errors and service issues regarding fulfilling our services to you and others. In this situation no private personal information is used.  (f) Ensure Safety and Security  We may access the user information we collect to promote the safety and security of our Services and your user data. This may include authenticating users of our services. This may also include protecting against fraud and/or abuse of our services, products and customers and responding to criminal or legal issues or requests and enforcing our product terms and policies.  

LOG DATA Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).  This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.  In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data.  

COMMUNICATIONS If you have opted in, we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.  

COOKIES If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.  If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.  When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.  More about cookies here.  

EMBEDDED CONTENT FROM OTHER WEBSITES Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.